Returns Policies

Store Policies For C.A.O.S Design Group

Returns & Exchanges
We gladly accept returns and cancellations
Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase

We don't accept exchanges
But please contact us if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
• Custom or personalized orders
• Intimate items (for health/hygiene reasons)
• Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please Contact Us: teamcaos@live.com

Returns Address:

11201 Ed Brown Road, Charlotte, NC 28273-9202